FAQs

Common Questions

General Questions
Sounds great! How much does it cost?

FlightFiles comes as a yearly subscription for $99.99 per year. We think it will save you many times that amount in managed maintenance costs and tax deduction tracking alone.

Can I share my FlightFiles Account?

Multiple pilots can use one FlightFiles account because they are set up by airplane. Individual pilot data is private from other pilots, but the Master Account holder will have access to everything.

Is FlightFiles secure?

Yes. We know how important your data is. Every FlightFiles account is backed-up in multiple high-availability data centers and protected by industry-leading firewalls and network security.

Will FlightFiles work with my plane?

The current version of FlightFiles supports Single, Piston-engine aircraft and both Tachometer and Hobbs tracking. In a future release we will add multi-engine and other options.

What if I own multiple airplanes?

We designed FlightFiles from the ground up to support you — the aircraft owner. You can add as many personal planes as you like to your subscription. Club aircraft and certain other ownership options require one account per plane.

What information does FlightFiles record?

FlightFiles is geared towards general aircraft maintenance with support for airframe, engine, and propeller times. Tools are included to monitor maintenance items such as AD-compliance, transponder checks, and GPS. Users are also able to see projected "time-till-next-service" at a glance.

Using FlightFiles
Does FlightFile track Pilot Logbook Info?

FlightFiles is geared to the airplane itself. Pilot-log tracking is on our roadmap for future releases.

How do I connect to FlightFiles?

FlightFiles is currently a 100% web-based application, so it requires either a WiFi connection, cellular data plan, or direct connection to the internet from your computer. We are looking at stand-alone apps for future releases. If you think that this is important, use the contact form to let us know

Will FlightFiles work with my phone, tablet, or computer?

Yes! We designed FlightFiles to work with every major computer and mobile browser on the market. And the service is fully responsive, which means that it will size itself to your screen and be as easy to use as possible.

Do I need to record each flight in FlightFiles?

We think so. Logging each flight individually (as opposed to bulk time blocks) will help you get all of the benefit of FlightFiles, including analytics and accounting. But FlightFiles makes entering all that info super easy and fast.

What if I make a mistake?

Data integrity is job one for FlightFiles! If you save an entry by mistake, don’t try to over-write it or add a second entry. Send us the account username, tail number, date of flight, and the change you need — we’ll take care of it. If you have any questions, send us an email.

Do you take special requests?

We are dedicated to our loyal customers — all the best feature ideas come from you! If you think of something that you would like add to FlightFiles to save you more time and money, shoot us a note. We’d love to hear about it.